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Privacy policy

Last Updated: May 20, 2026

This Privacy Policy describes how Rimberio Fragrance collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website (rimberiofragrance.in).

Our e-commerce store is hosted on Shopify Inc., which enables us to provide our services and a secure shopping experience securely to you.

1. Information We Collect

To fulfill your luxury fragrance orders successfully, we collect specific details when you interact with our store:

  • Contact Details: Your name, email address, phone number, shipping address, and billing address.
  • Transaction Info: Details about the products you view, add to cart, or purchase, along with payment confirmations handled through secure gateways.
  • Device Data: Basic usage information automatically shared via Shopify, such as your IP address, browser type, and interactions with our site layout.
  • Communications: Any details you provide when you reach out to our customer support concierge via email or chat.

2. How We Use Your Data

We process your data strictly to maintain a smooth e-commerce workflow and premium customer relationship:

  • Order Fulfillment: To process payments, arrange shipping, manage delivery attempts, and facilitate customer care.
  • Security & Fraud Prevention: To maintain a safe shopping space and detect potentially suspicious or unauthorized activity.
  • Marketing Communications: To send updates about new collections or promotional offers via email or text (only if you opt-in). You can unsubscribe anytime.
  • Customer Support: To interact, reply, and guide you directly when you initialize inquiries through our website channels.

3. Sharing & Disclosing Data

We never sell your personal information. We only share details with trusted core service providers to operate our business—specifically with Shopify (our host platform), secure payment gateway merchants, and our regional delivery courier partners who transport your premium fragrance packages.

4. Security and Data Choices

While no method of transmission over the Internet is 100% impenetrable, we utilize Shopify's industry-standard encryption protocols to protect your accounts and billing details.

Depending on your specific region, you have the right to request access to, correction of, or deletion of the personal records we maintain. You may drop us an email regarding data choices anytime.

5. Minor's Privacy

Our services are not designed or intended for minors under the age of majority. We do not knowingly collect or track details belonging to children. If a parent detects any accidental data submission, contact us immediately for removal.

Contact Privacy Officer

If you have any questions, complaints, or feedback regarding our data handling or privacy practices, please reach out to us:

💬 Live Concierge
Initiate a live text chat on our storefront (rimberiofragrance.in) via the assistance bubble on the bottom left corner.
✉️ Privacy Email
Send your official data queries to Support@rimberiofragrance.in.
📍 Mailing Headquarters
3689, Faiz Bazar, Netaji Subhash Marg, Dariyaganj, Delhi - 110002, India